PROGRAM POLICIES

Refund & Cancellation

Monthly plan $100 USD per player covers four scheduled sessions per monthly billing period. The first payment is collected at signup. For enrollment before the first session on October 11, 2026, this covers the first four-session month; the second $100 payment is November 11, 2026, then the 11th of each month. Later enrollment renews one month after signup. The plan renews automatically each month until canceled; there is no annual commitment or separate registration fee. Canceling your subscription Use “Manage subscription” on the website or in your confirmation email to cancel through Stripe before your next renewal. Cancellation stops future renewals and takes effect at the end of the period you have already paid for. You may attend your remaining scheduled sessions during that period. Canceling does not automatically refund the current month. Sessions missed by a player Sessions missed for travel, schedule conflicts, or other personal reasons are not refunded and do not automatically carry over. Tell your coach before an absence when possible. RIYADA may offer a make-up session if space and scheduling allow; make-ups for personal absences are not guaranteed. Sessions canceled by RIYADA For weather, venue, or coach cancellations, RIYADA will offer a make-up session within 30 days. If a make-up cannot be provided, or the offered replacement does not work for your family, you may request a $25 refund for that canceled session. If RIYADA ends the program, unused sessions in the paid period will be refunded at $25 each and future billing will stop. Illness, injury, or exceptional circumstances Contact your coach promptly if your child cannot participate for an extended period. RIYADA will review requests for unused-session credits or refunds individually. Do not send detailed medical records with an initial request. Refund requests Contact your RIYADA coach with your registration reference and the affected session dates. Approved refunds are returned to the original payment method; bank processing time varies. Refunds and make-up arrangements are handled by RIYADA staff, not automatically by the website. This policy does not limit any rights that cannot legally be excluded.

Manage subscription

Privacy

Who this form is for Registration must be completed by a parent or legal guardian. Children should not enter their own information on this website. Information collected and why RIYADA collects player details, parent and emergency contacts, relevant health and safety information, pickup permissions, agreement acknowledgments, a typed signature, and payment references. This information is used to administer registration, communicate about training, support safe participation, document consent, and manage payments. Provide only health details that coaches need for participation and emergencies. Storage and access Registration and signed agreement records are stored with the website's hosting and database providers. Online access to these records is restricted to authorized RIYADA administrators. Administrators sign in with an email verification code; codes expire after 10 minutes and sessions expire after 12 hours. Relevant safety and pickup information may be shared with responsible coaches or emergency responders when needed for the player's participation or safety. Records are retained as needed for program administration, payment records, consent records, and applicable legal or insurance obligations, and should be removed when no longer needed. Payments and notifications Stripe processes card details, subscriptions, and invoices. RIYADA does not receive or store full card numbers. The parent's email address and a registration reference are shared with Stripe. Resend processes registration confirmation emails and messages submitted through the contact form. Contact messages include the name, email, subject, message, and any optional phone number or player age you provide; they are sent to RIYADA to answer your inquiry. Avoid sending sensitive medical information through the contact form. The website stores a message fingerprint and delivery reference for abuse prevention and reliable delivery, rather than the message contents. When text alerts are enabled, an SMS provider processes signup alerts to RIYADA's designated administrators. Signup emails to RIYADA’s designated administrators include the player’s name and age, parent and emergency contact information, pickup method, payment status, and agreement completion status. Birth dates, health details, and signatures remain in the protected registration dashboard. Future SMS alerts include a brief signup summary and a link to that dashboard. Cookies and optional permissions An essential secure cookie stores a random registration reference so you can check your payment result. Unsubmitted drafts remain only in the page's memory and are cleared when you leave or refresh. The site does not add advertising trackers. Photo/video permission and marketing permission are optional and are not required to register. RIYADA does not sell registration information. Your requests Contact your RIYADA coach to request access to, correction of, or deletion of your family's information, or to change optional permissions. RIYADA may need to verify your identity and retain information required for payment, consent, legal, or insurance records. Canceling a subscription stops future billing but does not automatically delete existing records.